Terms & Conditions
- Shipping & Delivery
- Returns & Replacements
- Pricing & Printing errors
- Terms & conditionss
- Privacy Policy
- Shipping & Delivery
- 0-2.9 kg £4.99 for Mainland GB orders (up to 7 business days)
3 - 6.9 kg £7.99 for Mainland GB orders (up to 7 business days)
7-9.9 kg £9.99 for Mainland GB orders (up to 7 business days)
10 - 14.9 kg £15.99 for Mainland GB orders (up to 7 business days)
15 kg + £19.99 for Mainland GB orders (up to 7 business days)
- Most orders are shipped within 24 hours (excluding weekends and public holidays) and are normally delivered within 7 business days on our economy delivery service, 5 business days on our standard delivery service and 1-2 business days on our express delivery service. Next Day orders placed before 1pm are usually despatched on the same day for delivery on the following business day (excluding weekends and public holidays). Next Day orders placed after 1pm or out of normal business hours will usually be despatched on the next business day (i.e. Next day order placed on Sunday will be despatched Monday for Tuesday delivery).
- Please note that these timescales are only average and can change during busy periods.
Also note that delays can occur due to reasons beyond our control such as severe weather conditions and courier delays
You will receive notification at every stage of the order process and can track the status of your order anytime by logging in to your account.
- Returns & Replacements
- All printed images are non refundable or returnable once despatched
- Pricing & Printing errors
- We have taken great care to illustrate our products as clearly and as accurately as possible. No responsibility will be accepted for errors and omissions. We reserve the right to alter specifications and prices without notice.
- Terms & Conditions
- Please read these conditions carefully before using this website, including all sections above. By using this website, you signify your agreement to be bound by these conditions of sale. We recommend that you print a copy of these terms & conditions of sale for your future reference.
- 1. The Contract Between Us
- By completing and submitting the electronic checkout process you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
- 2. Price
- 2.1. The prices payable for goods or services that you order are as set out in our website.
- 2.2. You will be required to pay extra for delivery of goods and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
- 2.3. Despite our best efforts, on rare occasions the prices displayed on our website may contain errors. Where this happens, we will do one of the following:
- 2.3.1. if the correct price is lower than the price displayed on our website, we will charge you the lower price and fulfil the order; or
- 2.3.2. if the correct price is higher than the price displayed on our website, we will at our discretion, either contact you for instructions, or cancel your order and notify you of such cancellation.
- 3. Right for You to Cancel Your Contract
- 3.1. You may cancel your contract with us for the goods you order at any time up to the end of the thirtieth day from the date you receive the ordered goods.
- 3.2. To cancel your contract you must notify us in writing by EMAIL.
- 3.3. If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
- 3.4. Goods must be returned to us unused, in their original undamaged packaging, and in a saleable condition.
- 3.5. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
- 4. Cancellation by Us
- 4.1. We reserve the right to cancel the contract between us if:
- 4.1.1. we have insufficient stock to deliver the goods or capacity to provide the services you have ordered;
- 4.1.2. we do not deliver to your area; or
- 4.1.3. one or more of the goods or services you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
- 4.2. If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
- 5. Delivery of Goods to You
- 5.1. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
- 5.2. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
- 5.3. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
- 6. Liability
- 6.1. If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem with 10 working days of the delivery of the goods in question.
- 6.2. If you do not receive the goods or services ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option: 6.2.1. to make good any shortage or non-delivery;
- 6.2.2. to correct any typographical errors or minor mistakes caused by us in any material displayed on our website on your behalf ;
- 6.2.3. to replace or repair any goods that are damaged or defective; or
- 6.2.4. to refund to you the amount paid by you for the goods or services in question in whatever way we choose.
- 6.3. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods or services in question.
- 6.4. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, imports or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export of the goods you purchase.
- 6.5. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
- 7. Notices Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at (Dorsetseascapes) and all notices from us to you will be displayed on our website from time to time.
- 8. Events Beyond Our Control We shall have no liability to you for any failure to deliver goods or services you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstances beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
- 9. Invalidity If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
- 10. Privacy You acknowledge and agree to be bound by the terms of our privacy policy.
- 11. Third Party Rights Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
- 12. Governing Law The contract between us shall be governed by and interpreted in accordance with English law and the English courts have jurisdiction to resolve any disputes between us.
- 13. Entire Agreement These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
- Privacy Policy
- This privacy policy sets out how DorsetSeascapes uses and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2012.
- What we collect
- We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- What we do with the information we gather
- We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information from this or one of our sister websites which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- Security
- We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
- How we use cookies
- A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
- We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
- Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
- Links to other websites
- Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
- Controlling your personal information
- You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us via the contact us page
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
